Thought Leadership

Adaptive Multifactor authentication in OTA platforms

20 Jun, 2023


Enterprise applications make use of corporate email ID and password for user authentication be it server based or desktop applications. Microsoft accounts have two factor authentication for verifying the authenticity of the user. Though it is effective, it still does not plug in the security risks completely. We propose a multifactor authentication system that considers user login patterns, location, and device ID to identify anomalies and ensures that the application is accessible only to the authorized personnel. In this white paper, we present an innovative approach to combine the user data with existing authentication methods to deliver a highly secure system. We also propose non-intrusive and seamless methods of multifactor authentication so that the user does not feel overwhelmed by the need for multiple authentications.


In today’s digital age, authentication plays a crucial role in ensuring the security and integrity of enterprise applications. Corporate email IDs and passwords are commonly used for user authentication in both server-based and desktop applications. Even in gambling field, to ensure the security and integrity of your online casino account, it’s essential to follow a useful guide that outlines the steps to create a secure and protected account. However, this traditional method is not foolproof and has become increasingly vulnerable to cyberattacks. Two-factor authentication, which adds an extra layer of security by verifying the user’s identity through a second factor such as a text message or biometric data, has been widely adopted. Despite this, the security risks associated with authentication persist. One of the main concerns is the possibility of phishing attacks, where attackers can trick users into giving away their second factor of authentication, such as a one-time code or biometric authentication. Another risk is SIM swapping, where attackers can take control of a victim’s phone number and intercept authentication codes sent via SMS. Additionally, some 2FA methods, such as email or SMS-based authentication, can be vulnerable to interception and spoofing attacks. These risks highlight the need for more advanced and robust authentication methods to ensure the security of enterprise applications.

Proposed solution

One way to address the security risks associated with two-factor authentication is to implement a multifactor authentication system that goes beyond the traditional approach of using just two factors, such as something the user knows (password) and something the user has (token). This can be achieved by incorporating additional factors such as user behavior, location, device ID, and other contextual information to create a more comprehensive and accurate user profile. By doing so, the system can detect anomalies in user behavior and identify potential security threats, such as unauthorized access attempts or suspicious login patterns. This approach can provide an additional layer of security and help prevent unauthorized access to sensitive information and systems.

To address these challenges, we propose an adaptive multifactor authentication system that leverages user login patterns, location, and device ID to identify anomalies and provide a highly secure system that is accessible only to authorized personnel. Adaptive authentication is a type of authentication that uses contextual information to adjust the authentication process based on the risk level of a given access request. It analyzes multiple factors such as user behavior, device and network information, location, time of access, and previous access patterns to determine the level of risk associated with a particular access request. Based on this risk assessment, it can then dynamically adjust the authentication process by adding additional factors, such as step-up authentication, to ensure that only authorized users gain access to the system or application. Adaptive authentication helps to increase security while minimizing disruption to legitimate users by reducing the need for multiple authentication challenges.

This white paper outlines our innovative approach to combining user data with existing authentication methods and proposes non-intrusive and seamless methods of multifactor authentication.

Solution architecture

An adaptive authentication system typically includes the following components:

1.     Authentication engine: This component processes the authentication requests and decides whether to grant access, deny access, or prompt for additional authentication factors based on the risk level of the request

2.     Contextual information logger: This component collects information such as user login time, device ID and other user behavior related data.

3.     Risk engine: This component analyzes various contextual data to assess the risk level of the authentication request. It can include user behavior analytics, geolocation data, device fingerprinting, and other factors.

4.     Identity provider: This component stores and manages the user’s identity and authentication credentials, such as username and password, biometric data, and security tokens.

5.     Integration framework: This component allows the adaptive authentication system to integrate with various applications and services that require authentication. This can include web applications, mobile applications, and APIs.

6.     User interface: This component provides the user with a way to interact with the authentication system. This can include a login screen, prompts for additional authentication factors, and notifications for suspicious activity.

Working principle

When a user attempts to access a protected resource or service, such as logging into an application or system, the Adaptive Authentication System (AAS) receives the user’s credentials, such as a username and password. The Authentication Engine within the AAS performs an initial evaluation of the user’s credentials to determine the user’s identity and whether the authentication method is valid.

The next step is to gather contextual information, which includes the user’s location, device ID, and other relevant data. This information is collected by the Contextual Information logger Collector and sent to the Risk Analysis Engine.

The Risk Analysis Engine uses machine learning algorithms to analyze the contextual data and compare it to historical data to assess the level of risk associated with the authentication request.

When a user attempts to log in, the system evaluates the contextual data and calculates a risk score. If the risk level is low, the user is granted access to the requested resource without any additional authentication. However, if the risk level is medium or high, the system may require the user to provide additional authentication factors, such as a one-time password sent to their registered mobile phone or biometric authentication using facial recognition.

The Adaptive Authentication System also includes a Feedback Loop component that monitors the system’s performance and adjusts the risk assessment algorithms over time. As the system continuously collects and analyzes contextual data, it can learn and adapt to different user behaviors and working environments, making the authentication process more efficient and secure. The system can also provide real-time alerts to security teams if it detects suspicious activity, allowing for prompt action to mitigate potential threats.

In summary, adaptive authentication works by combining the user’s credentials with contextual information and risk analysis to determine the appropriate level of authentication needed to access a protected resource or service.

Privacy challenges in adaptive authentication

Since adaptive authentication systems collect and analyze a large amount of user data, ensuring the privacy and security of that data is crucial. Organizations need to have robust data privacy policies and security measures in place to protect user data. Adaptive authentication systems may require users to share more personal data or go through additional authentication steps, which can lead to user frustration and resistance. It is important to strike a balance between security and user convenience.

Adaptive authentication systems need to be scalable and able to handle a large volume of user data and authentication requests without affecting performance. As the number of users and devices increases, the system’s scalability becomes critical for its success. The system must be able to handle heavy traffic without causing delays or failures.

Conclusion and Future work

In conclusion, adaptive authentication is a promising approach to improve the security of enterprise applications by dynamically adjusting the authentication requirements based on contextual information. It can mitigate the limitations of traditional authentication methods and provide a more secure and user-friendly experience. However, there are also challenges that need to be addressed, such as the need for accurate and timely contextual information, potential privacy concerns, and the complexity of implementing an adaptive authentication system.

Future research should focus on developing more advanced algorithms for analyzing and interpreting contextual information, minimizing privacy concerns by collecting only data that are necessary, exploring the integration of biometric authentication with adaptive authentication, and evaluating the effectiveness and usability of adaptive authentication in real-world scenarios. Also, developing standardized protocols and guidelines for adaptive authentication can promote interoperability and facilitate organizations’ adoption of this technology. Overall, adaptive authentication has the potential to revolutionize the way we authenticate users and provide a more secure and efficient authentication process.

Subscribe to our newsletter